We know you can’t wait to receive your beautiful White Suede pieces, so we always try and get them to you as soon as possible! White Suede is pleased to offer the following shipping options:
W I T H I N A U S T R A L I A
DOMESTIC ORDER VALUE SHIPPING
0 to $200 / $10 flat Express Shipping
$200 (AUS) or more / Free Express Shipping
If you are placing an order within the Melbourne metro area, simply place your order before 9.30am on any business day, and you will receive it the following business day. If you are ordering from Sydney, Adelaide, orders placed before 9.30am AEDST will also be received the next business day.
*If your order is placed after 9.30am AEST, It will be dispatched the following day. All other Australian orders will be delivered within 2-4 business days. *To find out if your delivery location is included in the next business day Australia Post Express Service, please follow this link HERE.
During sale periods and over the Christmas period, please allow up to 4 days for shipping Once your order has shipped, you will receive a shipping confirmation e-mail from eParcel. This e-mail will contain your consignment tracking number. Simply click the link to track the progress of your delivery.
WHITE SUEDE deliveries must be signed for upon receipt. You have the option of nominating to have the parcel left without a signature if you choose. If you have not nominated to have your parcel left, and you are not home at the time of delivery, you will receive a card notifying you of alternative delivery or pick-up arrangements.
We are unable to ship orders to P.O. Boxes. We apologise for any inconvenience this may cause. We are unable to take responsibility for misplaced parcels if you have chosen to have your delivery left without signature. White Suede ships orders using eParcel.
We will not be responsible for orders that arrive late due to courier service delays or any other delays that stem directly from circumstances beyond our control. It is always advisable that you allow an extra day or two for your order to arrive, to avoid disappointment. Please allow for the recommended shipping timeframes, before contacting us regarding your order.
I N T E R N A T I O N A L S H I P P I N G
We are glad to be able to service our international customers with international shipping options. All international orders will be delivered using DHL Outside Australia.
INTERNATIONAL ORDER VALUE SHIPPING
0 to $250 (AUS) / $25 flat fee
$250 (AUS) or more / Free Shipping
The expected delivery time for international orders is between 3-5 business days.
IMPORT DUTIES AND TAXES
If you are making an international order we assume that you are aware of any customs taxes, duties or levies that exist within your country. White Suede will not be held responsible for any additional charges that may be incurred, or for any items seized at customs. Please thoroughly investigate your local customs rules before placing your order. The expected delivery time for international orders is between 3-5 business days.